Policies
Shipping & Delivery Policy
Shipping Methods & Fees
At checkout, choose from Ekidor's available shipping methods — including waybill dispatch, store pick-up, local Kaduna delivery, and bulk/wholesale delivery. Each method shows its fee and any caveats (for example, some fees cover handling only, with the remaining charge confirmed directly with you afterward). See checkout for the current list and pricing.
Delivery Timelines
Placeholder — replace with expected delivery windows by zone, including processing time before an order ships.
Order Tracking
Placeholder — replace with how customers can check their order status (e.g. the confirmation page, WhatsApp, or a tracking reference).
Failed or Delayed Deliveries
Placeholder — replace with what happens if a delivery attempt fails (e.g. wrong address, no one available) and how re-delivery is handled.
Looking to return or exchange something? See the Refund & Return Policy.
